For orders delivering to a mainland US destination, a Flat Rate Shipping Fee of $7.95 will be charged for orders under $125.00. Orders over $125.00 will not be charged a shipping fee. Orders under one pound will ship First Class Mail, orders over one pound will ship UPS ground or USPS Priority Mail depending and if the shipment contains hazardous (flammable) products, and which has the quickest service to your location. If you need faster service, we ask that you pay the difference of our regular shipping fee for your order and the upgraded service (hazardous products will incur additional fees for air freight shipments).
Orders received Monday through Friday will ship within 1-2 business days, depending on what time they are received. If there is an item(s) we are out of stock on, we will ship your in stock items, and we will ship your backorder as soon as we receive your item(s). Artistic Charm covers the shipping cost for all backorders. Tracking information will be emailed to you when we prepare the shipping label so you can track your package. Delivery times can range between 1-5 days depending on your location. If you do not receive your order within 7 days of your shipping confirmation, please let us know so we can put a trace your package.
Hawaii & Alaska Customers-Orders will be shipped Priority Mail unless the shipment contains Dangerous Goods (notated on product page). If the order does contain Dangerous Goods, there will be a $46.50 Hazmat Fee (see: http://www.fedex.com/us/shipping-rates/surcharges-and-fees.html for details) added to your order. If you would like to order products that are considered Dangerous Goods, please email artisticcharmbeautysupply.com your full delivery address and products you would like to order and we will send you a sales order for confirmation and payment.
If you have another option for shipping (HIFA membership, etc), please let us know and we will definitely work with them to get your products to you.
Puerto Rico Customers-Due to the freight costs of shipping orders to Puerto Rico, we have updated our freight policy to a standard $10.00 shipping cost on all orders under $125.00. Orders over $125.00 will be free shipping (this does not include the hazmat fee that is charged for shipping Dangerous Goods (notated on the product page) of $46.50.